Question 1

How long does implementation take?

Accepted Answer

Basic setup — Meta account, phone number, and multi-tenant platform — is ready in under 48 hours for standard flows (appointments, orders, customer support). Projects with more complex integrations, like connecting to your ERP or CRM, may take a bit longer; we give you an exact timeline after the initial 15-minute audit.

Question 2

Do I need a WhatsApp Business account, or do you handle it?

Accepted Answer

You don't need anything set up beforehand. As part of onboarding, we create and configure the Meta Business account, verify the phone number, and deploy the multi-tenant platform. You just need a phone number available to dedicate to the bot — we handle the rest of the technical process end to end.

Question 3

Where is my data and my customers' data stored?

Accepted Answer

Your data lives on our own self-hosted infrastructure (Docker) based in Málaga, Spain — not on closed third-party SaaS platforms. If your business needs it, for example due to a regulated sector or internal data policy, we can deploy local AI models (Ollama, Qwen) on dedicated servers so no data ever leaves your infrastructure.

Question 4

Is there a minimum contract, or can I cancel anytime?

Accepted Answer

Monthly maintenance is billed month-to-month, with no mandatory minimum contract. Only the initial setup is a one-time payment, since it covers configuration work already completed. If you decide not to continue, it simply doesn't renew the following month — no penalties, no fine print.

Question 5

What's included in the monthly maintenance fee?

Accepted Answer

Maintenance includes a backed-up database, incident management, continuous updates to the AI models, and token and usage management. The Premium plan adds custom SLAs and priority support. It is not just keeping the lights on — we keep optimizing the bot as new model versions ship.

Question 6

Can the AI integrate with my current ERP or CRM?

Accepted Answer

Yes. We connect the assistant to HubSpot, Zoho, Salesforce, your own databases (PostgreSQL, MySQL), and practically any system that exposes an API or webhooks. So when the bot books an appointment or closes an order over WhatsApp, that information flows straight into your CRM or ERP — no one has to type it twice.

Question 7

What happens if the WhatsApp bot fails or disconnects?

Accepted Answer

We monitor the infrastructure continuously as part of the monthly maintenance — incident management is included, not an add-on. If we detect a WhatsApp API outage or disconnection, we act directly on the infrastructure to restore service, so you don't have to open a ticket and wait days for a reply.

Question 8

How do I measure ROI?

Accepted Answer

ROI comes from comparing what it costs today to manually handle appointments, orders, and inquiries — your team's time, opportunities lost outside business hours — against the bot's monthly fee. During the initial 15-minute audit, we review your actual message volume and give you a concrete estimate before you commit to anything.

Automatización de Procesos con n8n en Málaga

Qué automatizamos con n8n

Flujos de trabajo a medida

Sincronización de sistemas

Automatización de WhatsApp

Infraestructura local

Zonas de la provincia donde trabajamos

Cómo trabajamos

Diagnóstico técnico gratuito

Diseño del flujo en n8n

Implementación

Soporte continuo

Preguntas frecuentes

¿Qué diferencia hay entre n8n y herramientas como Zapier o Make?

¿Por qué contratar una agencia local en Málaga en vez de una remota?

¿Cuánto cuesta automatizar procesos con n8n?

¿n8n autoalojado es seguro para datos sensibles?

¿Qué sectores de Málaga ya automatizan procesos con NanoRed Labs?

¿Procesos que no se hablan entre sí?